Faqs
FREQUENTLY 'ASK' QUESTIONS 
 
How long does printing take?
Here are our average turn around times for printing. Please use these times as a guide, not a guarantee. These times start from the time you approve your proof, and payment has been made in full.
  • Most Business Cards : 7 - 10 days
  • Express Cards : 1-2 Days
  • Braille Emboss Business Cards : 7 - 15 days 
  • Plastic Cards : 10 - 15 days
  • Stationery : 7 - 10 days
  • Flyers :  7 - 10 days
  • Fridge Magnets : 15- 20 days
  • Invoice Books :  7 - 10 days 
  • Stickers :  7 - 10 days
*Days are count as business days not include bank holidays or weekend.  Turnaround time can often be much faster, but can not be guaranteed like our Express Business Cards. Products with special requirements such as UV print, Braille Emboss Business Cards or special inks will also take longer. Time for designing your cards is also extra. 

How much does delivery cost?
You wil see the delivery charges below the instant calculater and it may vary. We are using Royal Mail, Hermes, DPD and other partner companies for our parcel delivery,
 

What format should my artwork be in?
You can upload your artwork to our systems as jpg, png, pdf formats. Alternatively we can design your artwork and add some creativity to your image.

 
How do I place my order?
All the details in regard to sending your order are on the each printing product page. You can use instant price calculator to check your cost , you can upload your design or use our design templates to create any printed products. We require all orders to be placed via the website.

 
Can you print smaller quantities?
To sell at the best possible prices we print in bulk, meaning we have decided on certain quantities and types of printing products. 50 is the smallest quantity we will print.
 

I don't need many cards printed, can I split your minimum quantity into 2 or 3 sets?
No sorry, our minimum quantity for each set is outlined on our instant price calculator, next to products page, such as 50 for business cards, or 1 for printed mugs range. Each set of  orders  will need to be ordered as one of these minimums.


Can I design my own artwork?
Yes you can design your own artwork. Please choose "Design using our template" section reagrding to setting up your DIY artwork is even easier, select "Use your own design" box from the menu and upload your own ready design. There are no upload or proofing fees. 


Can I scan my old printing and send it to you?
This is possible, but it will not produce the best results. If you are doing this, please make sure your scan is at least 300dpi. If you request that we 'clean up' your scanned artwork, depending on the quality of your scan and images this may result in extra costs.

 
Why does it cost money for FND print to edit my artwork?
Editing artwork takes time and expertise, even for small tasks like changing one small number in artwork. Our artwork editing prices cover expenses for professional graphic designers, hardware & software.


Have another Question?

If we haven't answered your question you can contact us here.